Privacy Policy

Information We Collect

When you visit our website or purchase a product, we collect basic details necessary to serve you. This includes:

• Order Information: Your name, email address, shipping address, and phone number so we can deliver your tracker securely.
• Payment Details: We collect your payment information to process your order. Please note that credit card details are encrypted and handled directly by our secure payment processors. We never store your full card number on our servers.
• Device & Usage Data: We automatically collect basic browser information like your IP address and device type. This simply helps our website load correctly on your specific screen.

Location Data & Tracking Privacy

The core feature of our product is helping you find your lost items. To do this, the tracking network uses Bluetooth and GPS signals.

We respect your location privacy entirely. The location data generated by your tracker is routed securely so you can see it on your map. We do not sell your location history to advertisers, marketing agencies, or any other third parties.

How We Use Your Information

We only use your personal details for essential business operations. We use your information to:

• Process your payments and ship your orders promptly.
• Send you important updates like order confirmations and tracking numbers.
• Respond to your customer support questions and handle replacements.
• Improve our website design and overall customer experience.

Sharing Your Information

We will never sell your personal data. We only share your information with trusted partners who help us run our business and fulfill your orders.

For example, we share your address with shipping carriers so they can deliver your package. We also share your payment details with secure banking gateways to process your transaction safely. These partners are strictly required to keep your information confidential.

Cookies and Tracking Technologies

Our website uses cookies to function properly. Cookies are small data files placed on your device. We use them to remember what is in your shopping cart and to understand how visitors navigate our site. You can choose to disable cookies through your browser settings at any time, though some parts of our checkout process may not work properly if you do.

Your Privacy Rights

You have full control over your personal data. You have the right to ask us what information we hold about you. You can also request that we correct any inaccurate details or permanently delete your data from our systems. If you would like to exercise any of these rights, simply email our support team.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, we are here to help.

Please reach out to our team at [email protected].